Physical Therapy Support Staff

Patti Larson, Practice Manager (Erie & Warren offices) -- Patti joined CTI Physical Therapy with the opening of the Warren office in 1992. She coordinates and monitors clerical and clinical activities to assure efficient office operations and compliance with corporate policies. Patti is responsible for billing activity and managing the Accounts Receivable. She has extensive knowledge of claims submission and monitors all payments for accuracy and maximum reimbursement benefits for patients. If you have a question regarding billing, or any of the services provided at the Warren office, Patti will get you the answer!

Lisa Paul: Secretary/Transcriptionist Lisa joined the Warren office of CTI in 1993. Her main responsibility is the timely transcription of reports. Lisa also helps with the phone calls, scheduling, and whatever else needs done. Lisa is cheerful and friendly with a wonderful sense of humor. She’ll get the job done and still make time to share a laugh and keep the work place fun.

Billieann Pamula- Billieann joined CTI in 2006 as an administrative assistant in the Erie Office. She wears many hats including reception/scheduling, busy telephones, monitoring and filing patient records, coordinating meetings and schedule for the president of CTI. Billieann’s efficiency and friendly personality is appreciated by co-workers, patients, and all other contacts.

Sherry Erickson: Administrative Assistant/Receptionist Sherry joined the Warren office of CTI Physical Therapy in 2004. She is responsible for scheduling patients and greeting them as they arrive. Her outgoing, friendly personality makes her the perfect person for this job. Her other responsibilities include phone calls, data entry, authorizations, and helping wherever needed. This includes working at our Erie office. We can always count on Sherry to brighten our day.

Rebecca Peterson: Administrative Assistant Becky joined the Warren office of CTI Physical Therapy in 2004. She received a certification in the Medical Office Assistant program at Jamestown Business College that same year. Becky performs various duties including-inventory, bank deposits, data entry, daily charges, billing, phone calls, and assisting with any other jobs that need done. Becky is pleasant, helpful, and very hard-working.

JoAnn Breindel: Administrative Assistant JoAnn Breindel began at our Warren office in 2004 as our full-time cleaning person. She now performs a variety of tasks. JoAnn helps in the front office with filing, billing, scheduling, phone calls, and monthly statements. She helps keep the PT and kitchen areas tidy and keeps the laundry going throughout the day. JoAnn also runs numerous errands for the company including making bank deposits and store purchases. JoAnn is kind and helpful and is a true favorite among the staff and the patients.

Jill VanDyke: Jill joined CTI in the Erie Office in January 2010 as a clerical assistant. She brings a variety of work experience from other medical facilities and her knowledge and abilities are a true benefit to CTI. Interests: Animals

Susan A. Clark: Susan joined the CTI staff in the Erie Office in January 2010 as our medical transcriptionist.